FAQ's

1. Question: How can you work with us if you are in a different state?

Answer: AdditionalView has many successful client relationships in Tasmania, Victoria, Queensland and New Zealand. We document all our work and ensure you are kept up to date on the progress of the work at all times. We believe in delivering personal service whenever possible and make regular contact by phone with our clients to discuss progress. In some circumstances an AdditionalView consultant will come to you to progress the program of work.

2. Question: I have work which needs completing but I can’t find information on your web site which directly relates to my requirements.

Answer: The best way to progress your request is to fill in our online contact form or contact us directly by phone. This information is found in the ‘Contact Us’ section of this website. Your enquiry is obligation-free and we will respond to you via phone or email to answer any questions you have and identify your requirements. Following this, there is no obligation to engage AdditionalView. The information we provide to you will simply allow you to gain an understanding of how we might be able to help you achieve your business goals.

3. Question: What are the steps involved in engaging AdditionalView?

Answer: After our initial consultation with you to identify your requirements we will put together a proposal for you which will detail the process, millstones and the cost of the work to be undertaken. If you are in agreement with the proposal of work we will ask you to sign a formal letter of engagement and provide a deposit to secure our services which allows us to commence the work for you.

4. Question: What is the best way to contact AdditionalView?

Answer: The most cost affective way for you is to use our Click Calling facility on this website. All you have to do is click on the link provided on the left hand side of each page and follow the easy instructions provided. You will be connected to one of our consultants at no cost to you. The click calling facility works during standard business hours and if you would like to contact us on the weekend, or outside of standard business hours the best way is to fill in our online enquiry form which is found in the ‘Contact Us’ section of this website.

If you have any questions about the services we offer, please contact us.